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Customer Care

Payment Options

Throughout our website, Blueboy Studios accepts Paypal, Affirm, Sezzle, and most credit/debit cards. These payment options remain available for all of our products, services, and event offerings.

Shipping Policy

All products sold by Blueboy Studios are created, packaged, and shipped by a small team.  Due to high order volume, please allow up to 3 weeks for art orders, 4 weeks for body care products, and up to 6 weeks for 6 weeks for custom products.

All orders are shipped through USPS. Due to COVID-19, USPS encounters intermittent delays. Please extend patience as USPS updates orders in process. The average shipping time for packages sent through USPS is subject to change and delays.

Return Policy

There are NO REFUNDS for creative designs, commissioned products, or business services rendered. There are NO REFUNDS for custom products once they have been created for the client.

Once a commissioned product has been started for a client, there are NO REFUNDS for that commissioned product.

 

Blueboy Studios offers returns and exchanges on a case-by-case basis. Our priority is to work with our customers to serve all issues related to product quality and satisfaction. Please contact our store team for requests related to refunds and exchanges.

Contact Our Team

For additional questions or concerns, please email us at hello@blueboy.co

To reach our Customer Care team, call our Business Line at (213) 444-5868